Customer Reviews

Based on 66 reviews
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C
Claire
Good product with excellent after-sales service

I find the Electric food steamer to be very useful in helping me cook various dishes using less oil. It has enabled me to eat healthier and saves me time during cooking. However, one of the glass soup pots developed a crack. I reached out to Rika, a customer service representative who was very patient and responsive in addressing my concerns and checking the pot's condition. She efficiently followed the one-year warranty policy and sent a new replacement. I am grateful for her help, and the new pot is the best Thanksgiving gift I received.

m
msa1906
Nice size for cooking fish

The size is large enough for steaming a fish. I also got two small pots for Chinese soup making. It's expensive but worth it.

M
Mei Su
Very useful kitchen equipment

I bought steamer device G56 a few months ago, I just enjoyed it so much to our life style, strongly recommend to you who like healthy food and enjoy the daily cooking

M
Min qi
A very good brand

The first time I bought a Beiding steamer was 2 years ago when water entered the plug due to improper use, causing damage to the plug. After reporting to customer service, I couldn't believe that the pot I bought two years ago was directly sent to me by Beiding customer service. I can't believe that our domestic product service is so good. I am really grateful to them and I will continue to support you in the future. Thank you for your help

C
Charles
Error code and customer service

Got an error code on my steamer after 3 days of use. E mailed buy deem. Rika immediately highly recommend this product and company.responded, asked for a photo and sent out a new unit in 2 days. Amazing customer support!

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